We’ve recently launched a new version of our iPad app! It’s where we’ll be delivering our new updates, games, Insights and more from now on. We've synced all of your game scores and data, so you won’t lose your results.
However, because we’ve made extensive changes to the new version, our iPad users will have to download it from the App Store. It’s the only way to get new updates or upgrade to Lumosity Premium. There’s no cost to download the new version. Your LPI and percentiles will sync automatically. After installing the new app, all your data will sync.
How to switch to the new app
- Download the new Lumosity app in the App Store.
- Once you launch the app, you should be logged in automatically so long as the original app is installed. Otherwise, just tap Already a member? and log in. All your data will sync automatically.
- Go to your iPad home screen and look for the grey Lumosity icon. Touch and hold the grey Lumosity app icon on the home screen until it starts to jiggle. Then tap the "X" icon to delete the app.
If you have 2 orange Lumosity apps, you can check which one is the correct app by opening the app, tapping More, and then Your Account. The old app has no version listed, whereas the new app will show App Version 9.16 for example.
If you need any assistance, please email us.