There are 4 basic types of Lumosity emails from which you can unsubscribe:
- Science Newsletters (includes Lumosity news, sales, and contests)
- New Game Announcements
- Training Reminders
- Family Plan emails (only applicable if you are a member of a Family Plan)
To unsubscribe from any of these emails, follow the steps below:
- Select Click here at the bottom of any of the 4 emails listed above. You will be taken to your Email Notifications page. Alternately, you can log in directly to your Lumosity account and visit your Email Notifications page.
- On the Email Notifications page, check the boxes for emails you no longer wish to receive. Clicking Unsubscribe will unsubscribe you from all emails on the list.
- Select Save. It may take up to 48 hours for our system to reflect your changes.
Some essential notifications about your account are delivered via email. These are only triggered by actions on your part, so you will not receive these unless you take specific actions on your account. These emails include:
- Receipts and purchase confirmations
- Password reset instructions
- Customer support responses
- Other account-specific notifications