Refunds are available for any purchase or renewal charge made through Lumosity.com or Google Play within the last 30 days, except purchases of monthly subscriptions.
Purchases made through Apple iTunes are non-refundable. All refunds for subscriptions purchased through Apple's App Store are subject to the iTunes Terms of Service and are therefore non-refundable by Lumosity.
How to Request a Refund
Go to our Refund Request form and fill out the provided fields. Refunds are subject to our refund eligibility above.