Most subscriptions purchased on Lumosity are set to auto-renew, so that training is uninterrupted. To check whether you are scheduled for auto-renewal, please follow these steps on the website...
- Make sure you are logged into the account in question.
- Click your name in the upper righthand corner of the homepage to open a dropdown menu.
- Choose Account Settings
- Look for a "Billing Information" section.
- If you do NOT see a "Billing Information" section, you will not be charged.
- If you DO see a "Billing Information" section, you have a scheduled payment. You can cancel it by clicking "Manage Billing" then "Cancel Auto-Renewal," then confirming cancellation on the following pages. You will be asked to provide a reason for your cancellation as part of the cancellation process.